Returns & Exchanges
At Skylabs, we want you to be completely satisfied with your high-performance gear, which is why we offer a 30-day return window on all electronic devices and accessories. Items must be returned in their original packaging with all included components to qualify for a full refund.
Initiate Your Request
Log into your Skylabs account and navigate to your order history to select the items you wish to return and receive your Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the device in its original box, ensuring all cables, manuals, and protective inserts are included to prevent damage during transit.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 business days.
Quality Inspection & Refund
Once our technicians verify the hardware's condition, your refund will be processed back to your original payment method within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing